Return & Refund
at Beachsissi, customer satisfaction is always our top priority, so we offer: 30 Days Return Warranty. Customers can contact us within 30 days of delivery date to request a return & exchange.
How to Start a Return & Exchange?
1. To initiate a return or exchange, please email to our customer service including: Order number, the question you want to solve together with picture of product if necessary. The return shipping address will be emailed to you. Items must be shipped back to that address.
2. Returns & exchanges must be initiated within 30 days of delivery date.
3. We do not offer Freight To Collect (FTC) or Cash on Delivery(COD) service for returns. The returns will be made at your own cost.
4. Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return. Please note the provided tracking number must be trackable.
5. The swimwear items must be in their original condition, not worn, torn, snagged, stained, or damaged in any way. We do not accept the returned item that was worn, torn, snagged, stained or altered in any way.
6. Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 5-7 business days to process.
7. If you have any other questions, do not hesitate to contact our customer service at firstname.lastname@example.org, we will reply to you asap.